Property Manager

HCMC & Hanoi

 

JOB SCOPE

To manage overall the day-to-day operation of the residential or commercial projects to ensure they are managed in a efficient and professional manner. This includes supervision of tenants fitting-out process, pre-opening phase of the buildings, on going management operations (non exhaustive).

 

Duties & Responsibilities

  • Ensure that the projects are managed and conducted in a proper and business like manner.
  • Ensure all vacant parts of the projects are promoted as being available for lease to responsible and respectable tenants at the best commercial rents.
  • Re-negotiate with existing tenants for the exercise of options in, and renewal of, leases and to conduct rent renew negotiation.
  • Hire, train all necessary staff and ensure the properties are satisfactorily maintained and cleaned.
  • Interact and effectively communicate with all Department Heads, colleagues, and other business associates.
  • Implement policies and procedures under the guidance of Savills Vietnam Management – Property Management Department.
  • Give the guidance and support the Assistant Property Manager in their responsibilities.
  • Ensures all service requests/ needs from tenants, employees and management are attended and responded in a timely manner.
  • Plan, implement and administer the property management program.
  • Conduct weekly operations meeting and take immediate actions where necessary.
  • Prepare and submit yearly Profit and loss budget the Developers (owners)
  • Conduct weekly/ monthly inspection of the projects to ensure that they compliance with the relevant fire and safety laws.
  • Represent the owner in all matters and dealing with the authority or any other person whomsoever in any way touching and concerning the general management.
  • Deal with suppliers and ensure that services/ products are performed in a professional and timely manner.
  • Implement and up-dates new procedure when needed.
  • Ensure that all monthly/ quarterly/ yearly financial and management reports are prepared and submitted on time.
  • Ensure that all tenants observe and perform their obligations as stated in the leases.
  • Ensure that all tenants are provided the good services and quick feedback to their requirements.
  • Ensure that proper supervision of maintenance of all common services including the air-conditioning system, fire equipment, swimming pool, electricity generators, security system and all other common services relating to the all projects.
  • Ensure that at all times all electrical and pluming or other equipment in the properties (including all lifts, air-conditioning, fire alarm and sprinkler systems) are functioning effectively.
  • Take necessary steps to prevent obstruction of any of the common parts of each building and the loading and unloading bay (if any) or of the access/ drive way or parking spaces.
  • Ensure that proper inventory of all hand over possession of the premises to all tenants and prepared a list of all fixture and fittings located on the premises before handing over the possession of the premises to the all tenants.
  • Ensure at all times the proper performances by external contractors for all maintenance contracts with regards to equipment installation, services and repairs in the premises.
  • Record and attend to all tenants’ complaints, promptly and efficiently.
  • Maintain record of insurances and attend to claims.
  • Prepare and submit a monthly financial statements and a written report of each quarter which will include: a cash flow summary, profit and loss summary, leasing report.
  • Ensure that the terms and conditions of the lease are in force from time to time, to charge to each tenant the correct proportion of any charges, outgoings or due debts and keep proper records of those charges, which record are to be opened for inspection by the owner.
  • Prepare and submit to the owner on or before 1 November of each year, a proposed budget of income and expenditure for the following calendar year, that budget to include a break down of income, expenditure, profit and loss summary for the 12 month period.
  • Perform any other duties that are assigned by the Associate Director – Property Management and/or Hanoi Branch Director.

Professional Behaviour Expectations

  • Dress to code
  • Provide an excellent customer service
  • Excellent communication skills
  • Be enthusiastic, creative and optimistic
  • Thoroughness and attention to detail
  • Problem solving – ability to identify problems and quickly solving
  • Networking - network and build relationships both within and outside the company
  • Ability to interact with various cultures and clients at all levels

Skills & Experience Expectations

  • Bachelor’s degree in Hospitality, Hotel management, Commercial or equivalent
  • At least 2 years working in the similar position
  • Proficient in English
  • Good computer skills (Outlook, Word, Excel & Power point) and the use of the Internet
 

How To Apply

Applications will be treated in strict confidence. Personal data collected will be used for recruitment purposes only. We offer attractive remuneration and excellent prospects for the right candidate.

 

Key contacts

Phan Thi Viet Nga

Phan Thi Viet Nga

HR Manager

Savills HCMC

+84 946 157 719

 

Luu Tuyet Hanh

Luu Tuyet Hanh

HR Manager
HR & Administration Dept.

Savills Hanoi

+84 24 3946 1300