Front Office Manager

Job Title: Front Office Manager
Department: Property Management
Line Manager: Property Manager

 

 

POSITION OVERVIEW

FOM will be responsible to the PM, in charge of all jobs relating to Performs, manages and supervises the operation of Front Office in an optimum and efficient condition to ensure the comfort of the guests, tenants and employees.….and to solve daily management office problems & report to PM on any issues at site from time to time.


RESPONSIBILITIES

  • Manage and responsibility about performance of subordinate staff
  • Receive all the call from in/out side guests
  • Taxi service
  • Information on car parking facilities
  • Courier service
  • Issue newspapers for all tenants
  • Lost and found
  • Delivery all messages and letters to all tenants
  • Giving necessary information for all guests who come for leasing
  • Interacts professionally with Engineering, Security, Cleaning departments
  • Stationery inventory every month
  • Update all attendant sheets, roster…
  • Receive all the fax in and delivery to everyone
  • To perform any other duties as assigned by management from time to time
  • Guide / Instruct Residents / Owners / Owners’ contractors to follow the building’s Rules & regulations & forms apply within the building regarding to move in / out, fitting-out, resident registration, etc.
 

REQUIREMENTS

  • Expert in Excel skills
  • People skills
  • Strong interpersonal, negotiation and communication skills, for liaising with colleagues, customers
  • The ability to work with IT resources such as databases and spreadsheets, for the collection and management of information
  • 2-3 year experience in related field would be an advantage
  • Proficient English (both speaking and writing)
  • Excellent communication, interpersonal and writing skills
  • Driven, competence, flexibility and a willingness to learn
  • Excellent organizational and time management skills with the ability to multi-task
  • Literacy, for writing reports and presentations
  • Ability to work effectively under pressure
  • Creativity, imagination and the ability to use initiative
  • Good teamwork, analytical and problem-solving skills
  • Business-related awareness and a good knowledge of current affairs.
 

Key contacts

Phan Viet Nga

Phan Viet Nga

National Human Resource Director
HR & Administration

Savills HCMC

+84 946 157 719