Property Manager (Project)

Job Title: Property Manager
Department: Property Management
Reports functionally to: Head of Department
Reports administrative report to: Head of Department and/or Branch Director

 

JOB SCOPE – to manage overall the day-to-day operation of the Management Project (Apartment or Office Building or Residential/ commercial/ mix-used project) to ensure it is well managed all the time in a efficient and professional manner, including under the process of pre-opening, tenants’ handover and/or fitting out.

 

DUTIES AND RESPONSIBILITIES

  • Ensure that the Project is well managed and maintained all the time
  • Ensure all vacant areas of the project are promoted and ready to lease
  • Involve in the lease negotiation between the Developer and the new and/or existing tenants basing on “win-win” basis
  • Ensures all enquiries from the tenants, visitors, developers, agents and local authority are fully attended and responded in a timely manner
  • Conduct weekly operation meeting and take immediate actions where necessary
  • Report promptly to the Head of Department any problem/issues which are out of control and suggest solutions
  • Prepare and submit yearly Profit & Loss budget to the Developer and endeavor to manage and operate the Project within the approved budget for the entire year
  • Report promptly to the developer any issues in relation to dealing with the local authority and suggest the solution if necessary
  • Update and implement the existing and new procedure when needed
  • Ensure that all monthly/ quarterly/ yearly financial and management reports are prepared and submitted on time, including the status of the existing lease contracts
  • Ensure that all tenants observe and perform their obligations as stated in the leases
  • Deal with the suppliers/ constructors to ensure all services/ products are performed and functioned properly and in a professional and timely manner, including air-conditioning system, fire equipment, swimming pool (if any), electric and pumping systems, generators, fire alarm, security system and all other common services relating to the project
  • Take necessary steps to prevent any obstructions at the common areas including the lobby, the loading & unloading bay (if any) or the access/ drive way or parking spaces
  • Involve in the recruitment process and training the new and existing onsite staff
  • Monitor, supervise and appraise the under-supervision staff to ensure they are well acknowledgment of their duties, responsibilities and career development plan
  • Implement policies and procedures under the guidance of Savills Vietnam Property Management Department
  • Perform any other duties that are assigned and/or required reasonably by the Developer and/or Head of Department
 

PROFESSIONAL BEHAVIOUR EXPECTATIONS

  • Dress to code
  • Provide an excellent customer service
  • Excellent communication skills
  • Be enthusiastic, creative and optimistic
  • Thoroughness and attention to detail
  • Problem solving – ability to identify problems and quickly solving
  • Networking - network and build relationships both within and outside the company
  • Ability to interact with various cultures and clients at all levels

SKILLS AND EXPERIENCE EXPECTATIONS

  • Bachelor’s degree in Hospitality, Hotel management, Commercial or equivalent
  • At least 2 years working in the similar position
  • Proficient in English
  • Good computer skills (Outlook, Word, Excel & Power point) and the use of the Internet
 

Key contacts

Luu Tuyet Hanh

Luu Tuyet Hanh

HR Manager
HR & Administration Dept.

Savills Hanoi

+84 24 3946 1300