Leasing Consultant (expatriate)

Job Title: Leasing Consultant (expatriate)
Department: Commercial Leasing
Reports functionally to: Senior Manager

 

The role of the Leasing consultant is to reach monthly revenue and activity targets by securing successful commercial leasing transactions on behalf of corporate tenants and/or landlords. The Leasing Consultant must source requirements for office and retail space; match these with suitable space options and progress the transaction to conclusion. This is a detailed, responsible sales consultancy role involving large and key transactions to the success of the clients business.

 

Key tasks:

  • Sourcing new office requirements
  • Landlord / Lease negotiation
  • Maintaining client relationships
  • Site inspections
  • Business development and networking

Time-split:

  • Typically 40% office-based / 60% external

Market Knowledge

  • Develop and maintain detailed knowledge of all commercial property markets and properties in Vietnam
  • Update new market knowledge to Leasing and Research teams
  • Be able to present and talk knowledgeably on the Hanoi office and retail markets, sub-markets and individual properties
  • Conduct local market analysis for existing inventory and competitive properties to ensure accurate marketing and competitive pricing with regards to market rent, tenant improvements, rental abatement
  • Develop technical knowledge of commercial leasing to a high international standard
  • Read business news daily to identify sector and economic trends that will impact occupier space requirements
 

Client Development (Occupiers)

  • Build ongoing relationships with office and retail occupiers through telephone calls, emails, direct and indirect marketing and networking
  • Generate requirements for commercial space according to weekly and monthly activity targets through direct sales action and incoming requirements from your contacts
  • Build a strong portfolio of occupier clients that will use you as their primary contact for real estate information
  • Explicitly aim to work with ‘Decision-makers’; not admin or support staff unless directed to
  • Keep up to date of sector specific news and announcement relevant to occupier clients
  • Update the Savills database with records of all communications, meetings, contact information and company information gained

Client Development (Landlords)

  • Build ongoing relationships with landlords in Hanoi via regular market updates, emails, meetings and networking
  • Ensure that service agreements are continually monitored and updated as and when needed
  • Ensure you know all the property management staff at all of the Grade A and Grade B office buildings in Hanoi and are in regular contact
  • Keep abreast of all occupancy and internal expansions, relocations via regular consultation with the landlord

Marketing

  • Use LinkedIn to directly connect with occupiers, landlords and other partners. Post relevant updates to commercial property at least twice per week. Ensure your profile is professional and relevant
  • Send regular letters and emails to your occupier portfolio

Leasing Process

  • Professionally conduct balanced site inspections, illustrating your ability to operate as unbiased consultant by highlighting all the key points to clients, both positive and negative
  • Fully understand all the terms included in an Offer to Lease, Letter of Offer, Memorandum of Understanding
  • Always operate to achieve the best result for your client, ensuring that all benefits and inc entives have been achieved
  • Have strong comprehension of a lease agreement/tenancy agreement, and be able to act in a supporting role to both the tenant and the landlord’s legal teams
  • Advise and assist the tenant/landlord through to handover of space when required

Administration

  • Update and develop a qualified client database via email, cold call, sales call, contact in person, net working etc in order to know both their existing and future needs
  • Well maintain and enrich the existing database of the landlords and developers and ensure any of their properties’ vacancies are taken care
  • Carry out the entire leasing process: well acknowledge of the Client’s need, site inspection with client, proposal preparation, lease negotiation, closing deal, following up the fee payment etc
  • Draft and prepare all documents in relation to the leasing process such as: Option and market analysis, Offer to lease, Lease Agreement, Appendix, Fee Agreements, Co-Broker Agreements, and Referral Agreements etc
  • Ability to identify the business opportunities and report to the Head of Department for further actions
  • Actively manage payment processes from clients upon completion of work

Personal Competencies

  • Excellent relationship builders - with both international and Vietnamese senior clients
  • Excellent verbal and written communication skills in at least 2 languages
  • Confident & competitive
  • Highly organized with excellent attention to detail
  • Very well-presented personally; to work in an international business environment
  • Strong negotiation and financial ability

Qualifications

  • Degree/Masters Degree Educated, desired subjects: Marketing/ Commercial/ Hospitality
  • Proficient use of office software (word, excel, power point)

This Job Description was prepared by Savills Vietnam and may be adjusted from time to time and subject to work requirements

 

Key contacts

Luu Tuyet Hanh

Luu Tuyet Hanh

HR Manager
HR & Administration Dept.

Savills Hanoi

+84 24 3946 1300