International Residential Sales Consultant

Job Title: International Residential Sales Consultant
Department: International Residential Sales
Reports Functionally To: Head of International Sales
Location: Ha Noi/ Da Nang/ Ho Chi Minh

 

POSITION OVERVIEW – The residential sales representative is in charge of selling a company’s products/services to customers within a particular area or location.

 

RESPONSIBILITIES:

1. Sales Target:

  • Archive target of each sales person which will be assigned by head of International Residential Sales
  • Maximize customer data base including: finding new customers, follow up with existing customers, or referral clients from different MKT channels… Focusing on international buyers as target buyers
  • Following customers with before sales, and after sales services such as:
    • To be able to present customers real estate and products/ services to be provided to clients
    • Assist clients to Completes all agreements related to sales and purchase proceed
    • Courteous, efficient handling of resident requests and complaints
    • Able to provide clients with after sales services : such as leasing, property management
  • Attending Sales events ( overseas & local events) if requested : ensure target of invitation guest, target of sales for each campaign as informed by line managers
  • Attending any sales campaign or activities as requested.

2. Training & Knowledge Improvement:

  • Knowledgeable of required telephone and sales techniques
  • Knowledgeable of current market conditions
  • Thorough knowledge of sales terms, specifications and all community policies
  • Responsible for seeking educational opportunities and self-improvement for personal growth and development

3. Reporting:

  • Responsible for reporting to line manager, head of IRS daily, weekly, monthly as required
  • Efficient and timely processing of all required administrative forms, reports and related information

4. Others:

  • Responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property
  • Responsible for maintaining a professional appearance and attitude at all times
  • And anything else that the Head of IRS feels falls into the Sales Consultant’s job description
  • Working with other team member as teamwork
 

REQUIREMENTS:

Education

  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages
  • Business management
  • Marketing
  • Hospitality

Communication skills

  • Strong interpersonal, negotiation and communication skills, for liaising with colleagues, customers and other stakeholders
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Ability to deal with problems involving a few concrete variables in standardized situations

PC skills

  • The ability to work with IT resources such as databases and spreadsheets, for the collection and management of information

Experience

  • At least 1 year experience in related field

Language

  • English language is a must
  • Preferable : Chinese, Japanese, Korean

This Job Description was prepared by Head of Dept and may be adjusted from time to time subject to the work requirements.

 

Key contacts

Luu Tuyet Hanh

Luu Tuyet Hanh

HR Manager
HR & Administration Dept.

Savills Hanoi

+84 24 3946 1300