Director - Commercial Agency, North & Central Vietnam

Job Title: Director – Commercial Agency, North & Central Vietnam
Department: Commercial Agency
Reports to: Branch Director


JOB SCOPE – To manage and monitor the Office & Retail Leasing Agency department in North and Central, Vietnam; including full P&L responsibility, leasing team management in both Hanoi and Danang offices, corporate and retail occupier key client relationships; landlord and developer client relationships and business development.



Financial Management

  • Create, monitor and implement expense and revenue budgets for the Commercial Leasing Agency teams for the following calendar year and endeavor to achieve or outperform the designed budget

Team Management

  • Providing leadership and direction to the Commercial Leasing Agency Teams ensuring the provision of a quality professional service to clients and meeting the objectives of the company quality standards
  • Ensure the Commercial Leasing Agency Teams comply with company policies & procedures
  • Assign, supervise and evaluate work performance and results; including enforcing daily and weekly activity and revenue targets
  • Assign tasks and projects to ensure that all occupiers’ requirements will be taken care of in an efficient and professional manner
  • Managing the development of employees through effective training and strategic human resources programs
  • Developing and overseeing overall policies, procedures and lease standards
  • Maintain comprehensive stacking plans and tenancy schedules for all major office and retail buildings in the respective cities
  • Regular travel to Danang, HCMC and other cities/locations as necessary
  • Actively work with other departments in the company and encourage cross referrals of other Savills business lines

Occupier Clients

  • Actively canvass the commercial tenants for the purpose of identifying their real estate requirements and promoting the Savills leasing portfolio
  • Manage relationships of key office and retail occupier relationships to identify their long-term needs
  • Regularly attend networking events and organize events such to actively encourage the expansion of our tenant database/contacts
  • Attending key tenant, industry, and in-house conferences in Vietnam and the Asia-Pacific region to develop client and internal referral relationships
  • Identify tenant representation opportunities
  • Work closely with the Savills regional and global ‘Worldwide Occupier Services’ teams to ensure Savills occupier clients needs are met

Developer Clients

  • Actively approach and endeavor to achieve new exclusive and non-exclusive leasing projects
  • Provide independent professional advice to the company’s clients on real estate matters including management, sales, leasing and marketing

Project Marketing

  • Design the strategy for new leasing project in order to lease the building in the shortest possible timeframe and in an efficient and professional manner
  • Collaborate with MARCOM team on the marketing of leasing projects

Department Marketing

  • Work with MARCOM team to develop and implement an effective marketing plan and budget to promote the department service lines to all external and internal stakeholders
  • Maintain and develop strong relationships with relevant media to promote the Commercial Agency services and industry

Project Marketing

  • Design the strategy for new leasing project in order to lease the building in the shortest possible timeframe and in an efficient and professional manner
  • Collaborate with MARCOM team on the marketing of leasing projects

Business Development

  • Supporting the company's marketing effort and enhancing its reputation in the industry by establishing and maintaining effective relationships with key customers and intermediaries
  • Identify and target key development projects for exclusive agency appointments; develop and implement professional pitch and business development activities



  • Strong understanding of the Real Estate Market
  • Bachelors degree

Communication skills

  • Strong interpersonal, negotiation and communication skills, for liaising with colleagues and customers

PC skills

  • The ability to work with IT resources such as databases and spreadsheets, for the collection and management of information


  • 7 to 10 years of relevant real estate experience
  • Strong understanding of property and economic principles
  • Strong negotiation skills, particularly the negotiation of complex lease contracts
  • The ability to manage a sizeable team of 10 to 15 staff


  • Proficient English (both speaking and writing)

Key characteristics

    • Strong analytical and report writing skills
    • Must understand the principles and practice of client care
    • Excellent communication, interpersonal and writing skills
    • Driven, competence, flexibility and a willingness to learn
    • Excellent organizational and time management skills with the ability to multi-task
    • Literacy, for writing reports and presentations
    • Ability to work effectively under pressure
    • Creativity, imagination and the ability to use initiative
    • Good teamwork, analytical and problem-solving skills

This Job Description was prepared by Savills Vietnam and may be adjusted from time to time and subject to work requirements


Key contacts

Luu Tuyet Hanh

Luu Tuyet Hanh

HR Manager
HR & Administration Dept.

Savills Hanoi

+84 24 3946 1300